Outage in KnowBe4

KSAT - AIDA Training Campaign Issues

Resolved Minor
January 17, 2025 - Started about 1 month ago - Lasted 6 days
Official incident page

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Outage Details

We have discovered an issue where AIDA training campaigns are not showing all phishing failure data. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Training KnowBe4 Phishing
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/23/2025 03:07PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/17/2025 10:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 01/17/2025 09:25PM

We have discovered an issue where AIDA training campaigns are not showing all phishing failure data. We are investigating this issue and will update this page when we have more information.

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