Outage in KnowBe4

KSAT - Specific Phishing Campaigns Not Starting

Resolved Minor
April 30, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

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Outage Details

We have received reports that some Phishing Campaigns are not starting. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Phishing
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/30/2025 08:52PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/30/2025 02:45PM

We’ve implemented a fix, and Phishing Campaigns should run as expected. We’re monitoring the results to make sure no further issues occur.

INVESTIGATING about 1 month ago - at 04/30/2025 01:39PM

We have received reports that some Phishing Campaigns are not starting. We are investigating this issue and will update this page when we have more information.

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