Outage in KnowBe4
KSAT - Unable to Login (DE and UK Only)
Resolved MajorIncident Report
Summary AI Generated
**KnowBe4 KSAT Login Outage – DE and UK Instances** Users in Germany and the UK were unable to log in to the KnowBe4 Security Awareness Training (KSAT) console for approximately 5.8 hours. The issue was limited to the DE and UK instances, leaving affected users locked out of the platform. The incident was resolved with no further action required from users.
We have received reports that users are unable to login to the DE and UK instances of KSAT. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/18/2026 04:48PM
This incident has been resolved.
INVESTIGATING
7 days ago - at 09/18/2026 11:07AM
We have received reports that users are unable to login to the DE and UK instances of KSAT. We are investigating this issue and will update this page when we have more information.
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