Outage in KnowBe4
Protect & Prevent Degraded Performance - US
Resolved MinorIncident Report
Summary AI Generated
KnowBe4's Protect & Prevent service experienced degraded performance in the US for approximately 15 hours. Engineering teams investigated and implemented a fix, monitoring the results before confirming full resolution. The incident was resolved on September 25, 2026.
We have identified an issue with Protect that has resulted in degraded performance, and our engineering team is looking into a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 09/25/2026 09:16AM
This incident has been resolved.
MONITORING
about 17 hours ago - at 09/24/2026 09:46PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 19 hours ago - at 09/24/2026 07:57PM
We have identified an issue with Protect & Prevent that has resulted in degraded performance, and our engineering team is looking into a fix.
MONITORING
about 20 hours ago - at 09/24/2026 06:39PM
We have identified an issue with Protect that has resulted in degraded performance. A fix has been implemented, and we will continue to monitor this issue.
INVESTIGATING
about 21 hours ago - at 09/24/2026 05:53PM
We have identified an issue with Protect that has resulted in degraded performance, and our engineering team is looking into a fix.
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