Kombo Outage History

Kombo experienced degraded service for their connection flow in the EU region, with elevated API request latencies and timeouts affecting the connection process. The major incident lasted 117.3 hours (nearly 5 days) before being resolved. The issue impacted users' ability to establish connections through Kombo's EU-based API services.

Kombo experienced sync failures with JobDiva integrations due to authentication errors from JobDiva's API, preventing normal data synchronization. The issue affected jobs, candidates, and records syncing between the systems. The problem was resolved through collaboration with JobDiva's team, with failed syncs automatically retried once the authentication issue was fixed.