Outage in Konduto

[PT] Timeouts e erros na API / [EN] Timeouts and API errors

Resolved Minor
November 21, 2021 - Started almost 4 years ago - Lasted 4 months
Official incident page

Incident Report

[PT] Estamos investigando um alerta de timeouts e erros na API // [EN] We're investigating an alert on timeouts and API errors

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Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 11/21/2021 06:09AM

[PT] Identificamos um problema no banco de dados principal. O sistema de failover automático foi disparado, apontando a aplicação para o banco de stand-by. Estamos monitorando a aplicação para garantir que o failover rodou corretamente.

[EN] We identified an issue with the primary database. The automatic failover was triggered, directing traffic to the stand-by database. We're monitoring the app to make sure failover went smoothly.

INVESTIGATING almost 4 years ago - at 11/21/2021 06:04AM

[PT] Estamos investigando um alerta de timeouts e erros na API

//

[EN] We're investigating an alert on timeouts and API errors

Latest Konduto outages

[PT] Atraso na visualização de dados - Portal afetado / [EN] Delays in data visualization - Portal affected / [ES] Retrasos en la visualización de datos - Portal afectado - about 1 month ago
[PT] Timeouts e erros HTTP 500 na API Validaid / [EN] Timeouts and HTTP 500 errors in the API Validaid - 11 months ago
Instabilidade e erro de conexão do Portal / Dashboard instability and connection errors - over 3 years ago
Relatórios agendados com problemas // Issue with scheduled reports - over 3 years ago
Atraso na entrega de Webhooks / Delay in Webhook delivery - over 3 years ago

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