Outage in Konduto

[PT] Timeouts e erros HTTP 500 na API Validaid / [EN] Timeouts and HTTP 500 errors in the API Validaid

Resolved Minor
November 19, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

[PT] Identificamos erros 500 em consultas que requisitam dados de bureaux a partir de 8:18h (UTC-3). Já estamos em contato com a equipe responsável, que está tratando o incidente. [EN] We have identified ERROR 500 in queries requesting bureau data starting at 8:18 AM (UTC-3). We are already in contact with the responsible team, which is addressing the incident.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/19/2024 01:58PM

[PT] O incidente foi resolvido e não estamos registrando novos erros 500.

[EN] The incident has been resolved, and we are not logging any new ERROR 500.

MONITORING about 1 month ago - at 11/19/2024 01:37PM

[PT] Já estamos sem erros 500 e monitorando as conexões.

[EN] We are no longer experiencing 500 errors and are monitoring the connections.

IDENTIFIED about 1 month ago - at 11/19/2024 12:29PM

[PT] Identificamos erros 500 em consultas que requisitam dados de bureaux a partir de 8:18h (UTC-3). Já estamos em contato com a equipe responsável, que está tratando o incidente.

[EN] We have identified ERROR 500 in queries requesting bureau data starting at 8:18 AM (UTC-3). We are already in contact with the responsible team, which is addressing the incident.

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