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Outage in Kore.ai

Investigating Outages on US Instance Agent Platform V1

Resolved Minor
November 05, 2026 - Started about 13 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 11/05/2026 12:13PM

This incident has been resolved.

INVESTIGATING about 13 hours ago - at 11/05/2026 11:56AM

Our teams are actively working to restore the affected services.
Due to the ongoing outage, users may experience issues logging in.
We will continue to provide updates in this thread as we make progress toward full service restoration.

INVESTIGATING about 13 hours ago - at 11/05/2026 11:38AM

We are currently investigating the issue.

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