Kore.ai status updated

Kore.ai down? Check current status and outages

Check if Kore.ai is down, official outages, user-reported issues, and outages map.

Is Kore.ai down right now?

Kore.ai is working normally

IsDown checked Kore.ai status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Kore.ai status data from official sources and user reports.

Kore.ai not working for you?

Kore.ai service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Kore.ai Outage Map

View Kore.ai Reports Map

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Recent outage reports

See what users are saying about Kore.ai issues that impacted them and how they are affected by the outage.

  • chaitanya - smart assist page not loading from past 20 min .

Kore.ai Outage Statistics

In the last 90 days, Kore.ai had 10 incidents (8 major outages and 2 minor incidents) with a median duration of 54 minutes.

Total
10

Incidents

Critical
8

Major Outages

Warning
2

Minor Incidents

Duration
54 minute

Median Resolution

Kore.ai latest outages and downtime history

IsDown has tracked 104 incidents since started monitoring Kore.ai status in January 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Kore.ai outages and also issues that we're started by a spike in crowdsource reports.

39 minutes
Impact with Agent Platform on our DE region
Jan 12, 2026 at 01:43 AM
about 2 hours
Investigating issues with XO Platform, XOCC, Agent Platform on US Region
Jan 05, 2026 at 11:27 AM
about 3 hours
Agent Platform - Design time Degradation with the US Instance.
Jan 01, 2026 at 11:43 PM
about 1 hour
Major outage on our IND Instance with our XO and UXO Platforms
Dec 27, 2025 at 07:44 AM
about 1 hour
US Region - We are observing transcription failures with AgentAI and Genesys ...
Dec 17, 2025 at 04:21 PM
31 minutes
IND Region - Intermittent issues observed for some time
Dec 17, 2025 at 12:46 PM
28 minutes
Cloudflare Incident Impacting our Website (www.kore.ai) Unavailability
Dec 05, 2025 at 03:14 AM
39 minutes
Major outage on IND Instance
Nov 25, 2025 at 07:53 AM
about 4 hours
US Region - Service disruption due to underlying AWS issues
Oct 20, 2025 at 10:24 AM
about 4 hours
Temporary Service Disruption Linked to AWS Outage
Oct 20, 2025 at 04:41 AM
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  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Kore.ai scheduled maintenances

IsDown aggregates scheduled maintenances for Kore.ai. Currently, there are 7 more maintenances scheduled.

  • Jan 16 2026
    XO Platform Release (10.22.0/11.21.0) /XO Contact Center (v3.21.0) - US Region

    Scheduled for January 16, 2026 at 11:00 PM CST · until 02:00 AM CST

    We will be undergoing scheduled maintenance during this time.

  • Jan 19 2026
    XO Platform Release (10.22.0/11.21.0) /XO Contact Center (v3.21.0) - APAC(Sydney) Region

    Scheduled for January 19, 2026 at 06:30 AM CST · until 09:30 AM CST

    We will be undergoing scheduled maintenance during this time.

  • Jan 19 2026
    XO Platform Release (10.22.0/11.21.0) /XO Contact Center (v3.21.0) - Frankfurt Region DE

    Scheduled for January 19, 2026 at 07:30 PM CST · until 10:30 PM CST

    We will be undergoing scheduled maintenance during this time.

Kore.ai components or services current status

Component Status
Bot Channels - In all Regions OK
Region - Europe OK
Region-Japan OK
Region - USA OK
SmartAssist - USA OK
Third-party services we use OK

About Kore.ai Status Monitoring

IsDown has maintained continuous monitoring of Kore.ai, a AI & ML Platforms solution, since January 2023. Our database contains 104 documented incidents from the past 3 years, giving us deep insight into Kore.ai's reliability patterns and typical resolution times. We parse Kore.ai's official status page across all 38 components and 6 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When Kore.ai experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor Kore.ai and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors Kore.ai?

IsDown monitors Kore.ai health in almost real-time

Every few minutes we check the status page of Kore.ai (and 5,420+ other services) for issues. We collect the status and outage information across all 38 Kore.ai components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in Kore.ai, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Kore.ai and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring Kore.ai with IsDown

Track Kore.ai incidents and downtimes by severity

IsDown checks Kore.ai official status page for major/minor outages or downtimes. A major outage is when Kore.ai experiences a critical issue that severely affects one or more services/regions. A minor incident is when Kore.ai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Kore.ai outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Kore.ai

Kore.ai and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Kore.ai outages and downtimes

IsDown collects all information from the outages published in Kore.ai status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Kore.ai maintenance events

Kore.ai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Kore.ai outages that impact your business

IsDown monitors Kore.ai and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Kore.ai but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Kore.ai and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor Kore.ai and all your external dependencies in real-time

Get notified immediately when there's an issue with Kore.ai or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Kore.ai and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with Kore.ai or other services

Send outage information from Kore.ai and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Kore.ai and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Kore.ai and other services to your tools

Share Kore.ai status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Kore.ai down?'

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Share Kore.ai status in your status page

Kore.ai Downdetector vs IsDown

Need similar to Downdetector Kore.ai alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Kore.ai outages, IsDown monitors Kore.ai's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Kore.ai status page monitoring with real-time incident details.
Monitor 5,420+ services including Kore.ai in a single dashboard.
Instant Kore.ai outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Kore.ai official status and user-reported issues.
Maintenance feed for Kore.ai
Granular alerts filtering by Kore.ai components and regions.
Start Monitoring Kore.ai with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Kore.ai down today?

Kore.ai isn't down. You can check Kore.ai status and incident details on the top of the page. IsDown continuously monitors Kore.ai official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Kore.ai status?

Kore.ai is currently operational. You can check Kore.ai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Kore.ai outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Kore.ai down today or just slow?

Currently there's no report of Kore.ai being slow. Check on the top of the page if there are any reported problems by other users.

How are Kore.ai outages detected?

IsDown monitors the Kore.ai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Kore.ai having an outage right now?

Kore.ai last outage was on January 12, 2026 with the title "Impact with Agent Platform on our DE region"

How to check if Kore.ai is down?

Why use IsDown to monitor Kore.ai instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kore.ai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Kore.ai?

IsDown and DownDetector help users determine if Kore.ai is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kore.ai's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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