Check if Kore.ai is down, official outages, user-reported issues, and outages map.
Kore.ai is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Kore.ai status data.
IsDown has tracked 93 incidents since started monitoring Kore.ai status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 08, 2025
06:11 PM WEST
|
Minor
Hello Users,
This is to let you know that we have received a notification from OpenAI that they ...
|
about 2 hours |
Oct 03, 2025
02:38 AM WEST
|
Major
Hello Users,
We have been informed that Deepgram is currently experiencing issues with its upstr...
|
about 5 hours |
Sep 14, 2025
08:32 PM WEST
|
Major
[US Region Only] XO 10 SmartAssist IVR calls are experiencing partial disruption. UXO [XO11] is n...
We have observed that some incoming calls to the Kore IVA SmartAssist system are intermittently e...
|
about 5 hours |
Sep 13, 2025
05:57 PM WEST
|
Major
We have observed Microsoft TTS errors with some calls when French characters are present in SSML....
|
about 1 hour |
Aug 22, 2025
10:36 AM WEST
|
Major
We are currently experiencing an issue impacting incoming calls for customers in Japan using Audi...
|
38 minutes |
Aug 20, 2025
12:16 PM WEST
|
Minor
Dear all,
We have identified an issue within the platform (XO-11) affecting the Welcome Voice Te...
|
26 minutes |
Jul 15, 2025
12:32 AM WEST
|
Minor
We are currently experiencing an Analytics API outage with the XO platform. Please note that ther...
|
about 4 hours |
Jul 12, 2025
05:20 PM WEST
|
Major
Dear Users,
We have been informed of a global issue currently affecting Microsoft ASR/TTS servic...
|
about 3 hours |
Jul 11, 2025
09:18 AM WEST
|
Major
We are currently investigating the issue.
|
34 minutes |
Jul 02, 2025
11:39 AM WEST
|
Major
We are currently investigating this issue.
|
about 1 hour |
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chaitanya - smart assist page not loading from past 20 min .
Component | Status |
---|---|
Region - USA | OK |
Region-Japan | OK |
Region - Europe | OK |
SmartAssist - USA | OK |
Bot Channels - In all Regions | OK |
Third-party services we use | OK |
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Monitoring Kore.ai since January 2023
Tracking 38 Kore.ai services and regions
30 incidents in 2025
Kore.ai isn't down. You can check Kore.ai status and incident details on the top of the page. IsDown continuously monitors Kore.ai official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Kore.ai is currently operational. You can check Kore.ai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kore.ai being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kore.ai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kore.ai last outage was on October 08, 2025 with the title "Kore virtual assistants may be affected due to a service degradation at OpenAI end"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kore.ai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Kore.ai is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kore.ai's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Kore.ai with maximum flexibility
IsDown monitors Kore.ai for major outages. A major outage is when Kore.ai experiences a critical issue that severely affects one or more services/regions. When Kore.ai marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Kore.ai status page for minor outages. A minor outage is when Kore.ai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Kore.ai status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Kore.ai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Kore.ai and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Kore.ai and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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