Outage in Kore.ai
DE Region is experiencing Service Disruption with XO/UXO Platform
Resolved MajorIncident Report
Hi.
This is to notify you that our XO/UXO platform is experiencing a service disruption on our DE Region post our scheduled maintenance. We are actively working on fixing the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 09/18/2026 10:55AM
This incident has been resolved.
MONITORING
about 11 hours ago - at 09/18/2026 07:32AM
The issue has been resolved, and we are monitoring it.
IDENTIFIED
about 12 hours ago - at 09/18/2026 06:44AM
The issue has been identified and we are working towards fixing it.
INVESTIGATING
about 12 hours ago - at 09/18/2026 06:42AM
We are continuing to investigate this issue.
INVESTIGATING
about 12 hours ago - at 09/18/2026 06:37AM
Hi.
This is to notify you that our XO/UXO platform is experiencing a service disruption on our DE Region post our scheduled maintenance. We are actively working on fixing the issue.
Latest Kore.ai outages
Investigating Partial Outage on UAE Instance - 3 days ago
Partial Outage – EU Instance - 3 days ago
Investigating issues with XO Platform on US Region - 21 days ago
Service Disruption on our DE Region with XO11 - about 1 month ago
Investigating – Voice Calling Issue (US Instance) - about 1 month ago
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