Outage in Kore.ai
All regions - Possible intermittent issues with Kore app and OpenAI integrations.
Resolved MinorIncident Report
Dear Users,
This is to let you know that we have received a notification from OpenAI status page that there is elevated latency observed for few of the APIs. It may be impacting some Kore bots if OpenAI integration has been used.
We are tracking the incident on their status page: https://status.openai.com/incidents/d5c9gbfh
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/30/2026 08:54PM
OpenAI is not currently reporting any issues since the mitigation was implemented. If you need assistance, please contact our Support Team.
MONITORING
4 days ago - at 09/30/2026 06:38PM
The OpenAI team has moved the incident to Monitoring after implementing a mitigation. We will continue tracking it from our end until the issue is fully resolved.
MONITORING
4 days ago - at 09/30/2026 06:15PM
OpenAI has implemented an initial mitigation, resulting in improved API latency. Their team continues to investigate the issue and apply additional mitigations as needed. Some requests to the Responses and Chat Completions APIs may still experience elevated latency or timeouts.
MONITORING
4 days ago - at 09/30/2026 06:13PM
Dear Users,
This is to let you know that we have received a notification from OpenAI status page that there is elevated latency observed for few of the APIs. It may be impacting some Kore bots if OpenAI integration has been used.
We are tracking the incident on their status page: https://status.openai.com/incidents/d5c9gbfh
Latest Kore.ai outages
Investigating Partial Outage on UAE Instance - 19 days ago
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