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Outage in Kore.ai

Investigating issues with XO Platform on US Region

Resolved Minor
November 07, 2026 - Started 4 days ago - Lasted 30 minutes
Official incident page

Incident Report

We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]
Components affected
Kore.ai Region - USA

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/07/2026 05:03AM

Status Update: No Service Impact

There is no outage or impact to end customers, bots, or applications. All platforms remain fully operational and services are functioning as expected.The alert was triggered due to a technical glitch with the monitoring server and does not indicate an actual service disruption.

As there is no outage or customer impact, this alert is being closed.

INVESTIGATING 4 days ago - at 11/07/2026 04:42AM

We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]

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