Outage in Kore.ai
Investigating Partial Outage on UAE Instance
Resolved MajorIncident Report
Dear User,
We are currently investigating a partial outage affecting our UAE instance.
Some customers may experience intermittent service disruptions or degraded performance.
Our team is actively investigating the issue and working to restore full service as quickly as possible.
We will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/16/2026 07:26AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 09/16/2026 06:40AM
We are continuing to investigate the issue. We will keep you updated on the progress in the next 15 minutes.
We apologize for the inconvenience caused.
INVESTIGATING
3 days ago - at 09/16/2026 05:58AM
Dear User,
We are currently investigating a partial outage affecting our UAE instance.
Some customers may experience intermittent service disruptions or degraded performance.
Our team is actively investigating the issue and working to restore full service as quickly as possible.
We will provide further updates as more information becomes available.
Latest Kore.ai outages
DE Region is experiencing Service Disruption with XO/UXO Platform - about 12 hours ago
Partial Outage – EU Instance - 3 days ago
Investigating issues with XO Platform on US Region - 21 days ago
Service Disruption on our DE Region with XO11 - about 1 month ago
Investigating – Voice Calling Issue (US Instance) - about 1 month ago
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