Outage in Kore.ai

All regions - Possible intermittent issues with Kore app and OpenAI integrations.

Resolved Minor

September 29, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Users, This is to let you know that we have received a notification from OpenAI status page that there are elevated errors observed for multiple components. It may be impacting some Kore bots if OpenAI integration has been used. We are tracking the incident on their status page: https://status.openai.com/incidents/35y48hbm

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 09/29/2026 09:34PM

OpenAI is not currently reporting any issues since the mitigation was implemented. If you need assistance, please contact our Support Team.

MONITORING 5 days ago - at 09/29/2026 08:44PM

We are continuing to monitor for any further issues.

MONITORING 5 days ago - at 09/29/2026 07:51PM

The OpenAI team has moved the incident to Monitoring after implementing a mitigation. We will continue tracking it from our end until the issue is fully resolved.

MONITORING 5 days ago - at 09/29/2026 06:46PM

Dear Users,
This is to let you know that we have received a notification from OpenAI status page that there are elevated errors observed for multiple components. It may be impacting some Kore bots if OpenAI integration has been used.
We are tracking the incident on their status page: https://status.openai.com/incidents/35y48hbm

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