Check if StoryFile is down, official outages, user-reported issues, and outages map.
StoryFile is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 26 incidents since started monitoring StoryFile status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official StoryFile outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
May 02, 2025
09:00 AM CEST
|
Major
We've identified an issue with Storyfile Site. We are working to fix it
|
about 12 hours |
|
May 01, 2025
11:25 PM CEST
|
Major
We've identified an issue with Storyfile Site. We are working to fix it
|
39 minutes |
|
Jan 17, 2025
10:55 AM CET
|
Major
We've identified an issue with Storyfile Gateway. We are working to fix it
|
23 minutes |
|
May 26, 2024
09:50 PM CEST
|
Major
We've identified an issue with Storyfile Site. We are working to fix it
|
Ongoing |
|
May 25, 2024
01:10 PM CEST
|
Major
We've identified an issue with Storyfile Site. We are working to fix it
|
Ongoing |
|
Apr 02, 2024
07:20 AM CEST
|
Major
We've identified an issue with Storyfile Site. We are working to fix it
|
Ongoing |
|
Mar 27, 2024
10:26 AM CET
|
Major
We've identified an issue with Storyfile Conversa. We are working to fix it
|
Ongoing |
|
Mar 27, 2024
10:26 AM CET
|
Major
We've identified an issue with Storyfile Life. We are working to fix it
|
Ongoing |
|
Mar 27, 2024
10:26 AM CET
|
Major
We've identified an issue with Storyfile Site. We are working to fix it
|
Ongoing |
|
Mar 27, 2024
10:26 AM CET
|
Major
We've identified an issue with Storyfile Gateway. We are working to fix it
|
Ongoing |
See what users are saying about StoryFile issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
| Component | Status |
|---|---|
| Ask Web Application | OK |
| Conversa | OK |
| Integrations/APIs | OK |
| Login/SSO | OK |
| StoryFile Life | OK |
| Website | OK |
Interactive video conversation platform that uses AI to create lifelike interactions, offering features like website integration, APIs, and secure login capabilities.
Monitoring StoryFile since January 2025
Tracking 6 StoryFile services and regions
3 incidents in 2025
IsDown is a status page aggregator that monitors if StoryFile and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when StoryFile, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of StoryFile (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of StoryFile's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from StoryFile and other services.
IsDown checks StoryFile official status page for major/minor outages or downtimes. A major outage is when StoryFile experiences a critical issue that severely affects one or more services/regions. A minor incident is when StoryFile experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a StoryFile outage, we send you an alert and update your dashboard and status page.
StoryFile and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in StoryFile status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
StoryFile publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors StoryFile and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor StoryFile but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from StoryFile and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of StoryFile and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is StoryFile down?'
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While Downdetector relies on user-submitted reports to detect StoryFile outages, IsDown monitors StoryFile's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official StoryFile status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including StoryFile in a single dashboard. | ||
| Instant StoryFile outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of StoryFile official status and user-reported issues. | ||
| Maintenance feed for StoryFile | ||
| Granular alerts filtering by StoryFile components and regions. |
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StoryFile isn't down. You can check StoryFile status and incident details on the top of the page. IsDown continuously monitors StoryFile official status page every few minutes. In the last 24 hours, there were 0 outages reported.
StoryFile is currently operational. You can check StoryFile status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of StoryFile being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the StoryFile official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
StoryFile last outage was on May 02, 2025 with the title "Storyfile Site is Down"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor StoryFile and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if StoryFile is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about StoryFile's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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