Outage in KORE
TikTok - Corrupt Video Downloads
Resolved Minor
January 05, 2026 - Started 3 months ago
- Lasted 22 days
Incident Report
On Friday, January 2nd, 2026, we identified an issue in which our data provider, IQData, began returning corrupted TikTok video files. The issue appears to have started on December 31, 2025.
We immediately contacted IQData to report the problem and continued to monitor the situation over the weekend.
As of today, we are still receiving corrupted video files. Our team is actively working on a workaround and will continue to provide updates through this channel as more information becomes available.
We immediately contacted IQData to report the problem and continued to monitor the situation over the weekend.
As of today, we are still receiving corrupted video files. Our team is actively working on a workaround and will continue to provide updates through this channel as more information becomes available.
Components affected
KORE Partnership Intelligence: Evaluate - SocialTrusted by 1000+ teams
Need to monitor KORE outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
3 months ago - at 01/05/2026 08:35PM
On Friday, January 2nd, 2026, we identified an issue in which our data provider, IQData, began returning corrupted TikTok video files. The issue appears to have started on December 31, 2025.
We immediately contacted IQData to report the problem and continued to monitor the situation over the weekend.
As of today, we are still receiving corrupted video files. Our team is actively working on a workaround and will continue to provide updates through this channel as more information becomes available.
Latest KORE outages
KORE - Update Season Records - 12 days ago
Suites & Premium - Approval Workflow Emails and Reset Workflow - about 1 month ago
Sponsorship - Deal Sheet Rollover Tool - about 2 months ago
Data Warehouse & Analytics - Infrastructure performance - about 2 months ago
Integration Framework - Shopify - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
