Outage in KORE

NBA Fan Central Integration - Data Loading issue

Minor

January 27, 2026 - Started 17 days ago

Incident Report

We are currently investigating intermittent data loading issues with the NBA's Fan Central integration. As a result, data sent from NBA Teams to the Fan Central integration may be delayed.

We will share updates as we work through this issue.

Components affected

KORE Fan Intelligence: Data Warehouse & Analytics

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Latest Updates ( sorted recent to last )

17 days ago - at 01/27/2026 07:48PM

8 days ago - at 02/05/2026 05:03PM

We have identified the potential cause of this issue and are working on remediation steps to address this.

We will continue to provide updates as we continue to work toward a resolution.

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