Outage in KORE
Integration Framework - Shopify
Resolved Minor
February 13, 2026 - Started 3 months ago
- Lasted 11 days
Incident Report
We have identified an issue with a backend process whereby not all changes to Shopify source records are being ingested. This impacts a small subset of clients using the Integration Framework for Shopify. The legacy Shopify integration continues to function as expected.
We are currently implementing an automated backfill to ensure the data is fully reconciled and to resolve the issue.
We are working on implementing an automated backfill to ensure the data is fully reconciled and the issue is resolved.
We are currently implementing an automated backfill to ensure the data is fully reconciled and to resolve the issue.
We are working on implementing an automated backfill to ensure the data is fully reconciled and the issue is resolved.
Components affected
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Latest Updates ( sorted recent to last )
3 months ago - at 02/13/2026 10:39PM
We have identified an issue with a backend process whereby not all changes to Shopify source records are being ingested. This impacts a small subset of clients using the Integration Framework for Shopify. The legacy Shopify integration continues to function as expected.
We are currently implementing an automated backfill to ensure the data is fully reconciled and to resolve the issue.
We are working on implementing an automated backfill to ensure the data is fully reconciled and the issue is resolved.
2 months ago - at 02/24/2026 01:06AM
Automated backfill has been implemented for all affected clients. We will continue to monitor and verify that the issue has been fully resolved.
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