Outage in Kuali
Platform environments unavailable
Resolved MinorIncident Report
Summary AI Generated
Kuali Platform environments in the US (Oregon) region were unavailable for approximately 42 minutes due to a MongoDB security certificate causing database connectivity failures. The issue was resolved by applying the necessary certificate updates, fully restoring service. Kuali is improving monitoring and certificate management processes to prevent recurrence.
We're aware that Platform is currently experiencing an issue where environments are not currently available, and our team is actively investigating the issue.
Components affected
Kuali United States (Oregon)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/25/2026 08:15PM
This incident has been resolved. We identified the issue as a database connectivity problem related to a MongoDB security certificate. The necessary updates have been completed, service has been fully restored, and we are enhancing our monitoring and certificate management processes to reduce the risk of similar issues in the future.
INVESTIGATING
about 1 month ago - at 06/25/2026 07:58PM
Our sites are now back online, and we are actively monitoring to ensure continued stability. We are continuing our investigation and will provide a follow-up update with the root cause once our analysis is complete.
INVESTIGATING
about 1 month ago - at 06/25/2026 07:35PM
We're aware that Platform is currently experiencing an issue where environments are not currently available, and our team is actively investigating the issue.
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