Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Nequi

Resolved Minor
December 17, 2024 - Started 5 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Se observa una aumento de declinación de trx por “NOT_AUTHORIZED” para ACH (CO) con Nequi. Estamos escalando el caso al procesador para validar mayor detalle. De nuestro lado nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/17/2024 07:02PM

Se observa un comportamiento transaccional normal con ACH (CO) para la entidad financiera. Damos por cerrado el incidente. Nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.

INVESTIGATING 5 days ago - at 12/17/2024 04:55PM

Se observa una aumento de declinación de trx por “NOT_AUTHORIZED” para ACH (CO) con Nequi. Estamos escalando el caso al procesador para validar mayor detalle.
De nuestro lado nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.

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