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Outage in Lakeside Software

Sensor Data not ingested into the central cloud database

Resolved Minor
January 29, 2026 - Started 19 days ago - Lasted about 4 hours
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 01/29/2026 02:46PM

This incident has been resolved. If you need further assistance, please open a ticket on the customer portal (https://customers.lakesidesoftware.com/).

MONITORING 19 days ago - at 01/29/2026 01:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 19 days ago - at 01/29/2026 01:16PM

We are continuing to observing system recovery.

IDENTIFIED 19 days ago - at 01/29/2026 12:33PM

A fix has been deployed and we are observing system recovery. We will continue to monitor and provide updates as needed.

IDENTIFIED 19 days ago - at 01/29/2026 11:24AM

The issue has been identified and a fix is being implemented.

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