Outage in Lakeside Software

SysTrack Cloud – Availability Issues

Resolved Minor

May 13, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating reports that some users in the below regions are experiencing availability issues with SysTrack Cloud endpoints. Some request may be unavailable for affected endpoints. We're actively working on identifying the root cause. We apologize for any inconvenience and will provide an update once more details become available.

Components affected

Lakeside Software SysTrack API/UI

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 05/13/2026 04:53PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/13/2026 03:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 05/13/2026 03:00PM

Latest Lakeside Software outages

NLQ Feature - 3 months ago

Unplanned Maintenance Extension – SysTrack Cloud - 4 months ago

Sensor Data not ingested into the central cloud database - 5 months ago

SysTrack Cloud – Availability Issues - about 1 year ago

SysTrack Cloud – Availability Issues - almost 2 years ago

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