Outage in Laserfiche
[US] Laserfiche Cloud pages under the Home section may be unavailable for users
Resolved MajorIncident Report
Summary AI Generated
Laserfiche Cloud experienced a major incident where users could not view content in the Home section pages, with Process Automation components being affected. The issue was resolved after 2.4 hours by implementing a change that required users to log out, clear their browser cache, and log back in. The incident was fully resolved and monitoring confirmed the fix was effective.
We are investigating an issue where users may not see anything when viewing pages under the Home section.
Components affected
Laserfiche Process AutomationNeed to monitor Laserfiche outages?
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/02/2026 08:03PM
The issue has been resolved.
MONITORING
1 day ago - at 04/02/2026 06:09PM
A change has been implemented which should mitigate the issue. Users will need to log out of Laserfiche Cloud, clear their recent browser cache, and then log back in.
INVESTIGATING
1 day ago - at 04/02/2026 05:39PM
We are investigating an issue where users may not see anything when viewing pages under the Home section.
Latest Laserfiche outages
EU Cloud: Repository access impacted - 30 days ago
[US] - Some users may encounter an issue starting workflows - 4 months ago
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