Outage in Laserfiche
[CA] - Business Process forms lookup rules may be slow to retrieve results
Resolved MinorIncident Report
Summary AI Generated
Laserfiche Cloud Canada users experienced slowness when retrieving results from lookup rules while filling out business process forms. The issue affected the Forms component and caused delays in form completion workflows. The problem was mitigated and resolved within 2 hours.
We are investigating an issue where Laserfiche Cloud Canada users that are filling out forms with lookup rules may encounter slowness when retrieving results.
Components affected
Laserfiche FormsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 minutes ago - at 04/16/2026 09:59PM
The issue has been resolved.
MONITORING
about 1 hour ago - at 04/16/2026 08:58PM
The issue has been mitigated. We will continue monitoring the results.
INVESTIGATING
about 2 hours ago - at 04/16/2026 08:01PM
We are investigating an issue where Laserfiche Cloud Canada users that are filling out forms with lookup rules may encounter slowness when retrieving results.
Latest Laserfiche outages
EU Cloud: Repository access impacted - about 1 month ago
[US] - Some users may encounter an issue starting workflows - 4 months ago
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