Outage in Laserfiche
[US] - Some customers may experience degraded performance when browsing their repository
Resolved MinorIncident Report
Summary AI Generated
Laserfiche experienced performance degradation affecting some US customers' ability to browse their repository and access documents, with the Repository Service being impacted. The incident lasted 2.4 hours, during which customers reported slow performance when navigating their repositories. A fix was implemented to restore normal repository performance, and the issue was fully resolved after continued monitoring.
We are investigating performance degradation that has been reported for some US customers when accessing their repository.
Components affected
Laserfiche Repository ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/12/2026 11:00PM
The issue has been resolved.
MONITORING
about 1 month ago - at 06/12/2026 09:30PM
A fix has been implemented and repository performance should be back to normal. We'll continue monitoring the situation.
INVESTIGATING
about 1 month ago - at 06/12/2026 08:58PM
Performance pertaining to browsing the repository and accessing documents has improved for affected customers. However, we continue to investigate the cause of the issue.
INVESTIGATING
about 1 month ago - at 06/12/2026 08:36PM
We are investigating performance degradation that has been reported for some US customers when accessing their repository.
Latest Laserfiche outages
EU Cloud: Repository access impacted - 5 months ago
[US] - Some users may encounter an issue starting workflows - 8 months ago
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