Outage in LaunchDarkly

Errors when using Jira integration

Resolved Minor
November 13, 2024 - Started 5 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are investigating reports with customers experiencing errors when using Jira integration. We are investigating and will provide updates as they become available.
Components affected
LaunchDarkly Integrations
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/14/2024 05:56PM

The issue with the Jira integration errors has been resolved with the LaunchDarkly for Jira version 1.0.18-AC from Atlassian Marketplace. Affected customers who have not yet received the update from Atlassian may manually update the integration from Jira administration.

MONITORING 5 months ago - at 11/14/2024 12:47AM

We have published the fix for Jira integration. The fix is expected to automatically roll out to affected customers' Jira instances within the next several hours. As a workaround to waiting, customers may manually update the integration from their Jira administration.

IDENTIFIED 5 months ago - at 11/13/2024 11:57PM

We have identified the issue with errors when using our Jira integration. We are continuing our work to resolve it.

INVESTIGATING 5 months ago - at 11/13/2024 11:51PM

We are investigating reports with customers experiencing errors when using Jira integration. We are investigating and will provide updates as they become available.

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