Outage in Laurel
AI Narratives/Descriptions not generating
Resolved Minor
June 24, 2026 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
We're aware that AI narratives/descriptions are failing to generate for some users when creating an entry. As a workaround, you can input a narrative manually for now.
Time and activity capture is not affected. Our team is investigating and will provide an update shortly.
Components affected
Laurel Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 06/24/2026 08:14PM
We've implemented a fix and all AI features should be performing as normal. We are monitoring closely and will update if anything changes.
INVESTIGATING
about 1 month ago - at 06/24/2026 08:00PM
We're aware that AI narratives/descriptions are failing to generate for some users when creating an entry. As a workaround, you can input a narrative manually for now.
Time and activity capture is not affected. Our team is investigating and will provide an update shortly.
Latest Laurel outages
Errors generating for AI narratives/descriptions - about 1 month ago
Laurel web app failing to load - about 2 months ago
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