Outage in LeadSquared

Degradation for some LeadSquared services due to an ongoing issue with AWS in the us-east-1

Major
October 20, 2025 - Started about 13 hours ago
Official incident page

Incident Report

We are currently observing service degradation for some LeadSquared services due to an ongoing issue with AWS in the us-east-1 region. As a result, US customers may experience downtime or degraded performance. Our team is actively monitoring the situation and working closely with AWS to restore full functionality as soon as possible. Follow the below link to check the AWS health status. https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A
Components affected
LeadSquared Web Application LeadSquared API LeadSquared Mobile Application

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Latest Updates ( sorted recent to last )
IDENTIFIED about 13 hours ago - at 10/20/2025 09:51AM

We are currently observing service degradation for some LeadSquared services due to an ongoing issue with AWS in the us-east-1 region. As a result, US customers may experience downtime or degraded performance.

Our team is actively monitoring the situation and working closely with AWS to restore full functionality as soon as possible. Follow the below link to check the AWS health status.

https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A

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