Outage in LeadSquared

Delayed or missing Outlook OTPs due to Microsoft 365 email degraded service

Resolved Minor

November 13, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

A Microsoft 365 degraded-email service issue is causing intermittent delays and, in some cases, non-delivery of email OTPs for Outlook users. Please retry after a short wait if your OTP does not arrive, or reach out to LeadSquared support team and we’ll help with alternative options to unblock you. We will update as Microsoft’s service recovers. http://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Components affected

LeadSquared Email Sending Service

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Latest Updates ( sorted recent to last )

RESOLVED about 22 hours ago - at 11/14/2026 06:29AM

Resolved — Microsoft has confirmed the Microsoft 365 email service issue is resolved. Email OTP delivery for Outlook users has returned to normal. If you still face any issue, please contact the LeadSquared support team.
http://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

MONITORING 2 days ago - at 11/13/2026 05:03AM

A Microsoft 365 degraded-email service issue is causing intermittent delays and, in some cases, non-delivery of email OTPs for Outlook users. Please retry after a short wait if your OTP does not arrive, or reach out to LeadSquared support team and we’ll help with alternative options to unblock you. We will update as Microsoft’s service recovers.
http://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

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