Outage in LearnUpon

Service degradation in the EU region

Resolved Major
October 22, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are observing a degradation of service for customers in the EU Region and are actively investigating the issue. We will provide an update within the next 15 minutes.
Components affected
LearnUpon Application - EU Region

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/22/2024 05:02PM

There has been no recurrence of degradation of the service. We now consider the matter closed. Our apologies for the inconvenience of the earlier disruption.

MONITORING about 1 year ago - at 10/22/2024 04:36PM

We have resolved the issue and are actively monitoring the situation.

IDENTIFIED about 1 year ago - at 10/22/2024 04:27PM

We have identified the issue and are currently releasing a fix. The EU region is currently up and running and we are actively monitoring the situation.

IDENTIFIED about 1 year ago - at 10/22/2024 03:59PM

We have identified the issue and are actively working to resolve the problem.

INVESTIGATING about 1 year ago - at 10/22/2024 03:46PM

We are observing a degradation of service for customers in the EU Region and are actively investigating the issue. We will provide an update within the next 15 minutes.

Latest LearnUpon outages

Intermittent latency in the EU Region - 19 days ago
Intermittent Connectivity Issues on the LearnUpon application in the EU region - 4 months ago
Connectivity issues on the LearnUpon application in the EU region - 5 months ago
Ongoing Scheduled Maintenance - 7 months ago
Degraded Service EU Region - over 1 year ago

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