Outage in LearnUpon

Connectivity issues on the LearnUpon application in the EU region

Resolved Major
June 10, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

Since 16:30 UTC, the LearnUpon application has been experiencing high load. Customers will experience connectivity issues and slow latency as a result. The issue is currently under investigation. The next update will be sent in the next 30 minutes.
Components affected
LearnUpon Application - EU Region

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/10/2025 07:48PM

At 18:40 UTC, this incident was resolved.

INVESTIGATING 5 months ago - at 06/10/2025 07:22PM

Since 18:40 UTC, the LearnUpon application response times have returned to normal and are stable after making a change to reduce the number of batch jobs being run concurrently in the application. We continue to investigate the root cause of the issue.

INVESTIGATING 5 months ago - at 06/10/2025 06:41PM

We are continuing to investigate the issue. Customers will be experiencing latency when accessing the LearnUpon application. The next update will be sent in the next 30 minutes.

INVESTIGATING 5 months ago - at 06/10/2025 06:08PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/10/2025 06:06PM

Since 16:30 UTC, the LearnUpon application has been experiencing high load. Customers will experience connectivity issues and slow latency as a result. The issue is currently under investigation. The next update will be sent in the next 30 minutes.

Latest LearnUpon outages

Intermittent latency in the EU Region - 19 days ago
Intermittent Connectivity Issues on the LearnUpon application in the EU region - 4 months ago
Ongoing Scheduled Maintenance - 7 months ago
Service degradation in the EU region - about 1 year ago
Degraded Service EU Region - over 1 year ago

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