Outage in Lemonway

Temporary Unavailability of SDD Mandate Signatures via Yousign

Resolved Minor

March 31, 2025 - Started 19 days ago - Lasted about 17 hours
Official incident page

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Outage Details

Dear Partners, We would like to inform you that we are currently experiencing a bug that is causing the electronic signature for SEPA transfers to be unavailable. Our team is actively working to resolve this issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as the issue is resolved. Thank you for your continued support and trust. Best regards, The Lemonway Team

Components affected

Lemonway BackOffices Lemonway API

Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 04/01/2025 09:24AM

This incident has been resolved.

INVESTIGATING 19 days ago - at 03/31/2025 04:22PM

Dear Partners,

We would like to inform you that we are currently experiencing a bug that is causing the electronic signature for SEPA transfers to be unavailable.

Our team is actively working to resolve this issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience and understanding during this time.

We will keep you updated on our progress and notify you as soon as the issue is resolved.

Thank you for your continued support and trust.

Best regards,
The Lemonway Team

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