Outage in Lemonway
[Card Payments] - External Disruptions : Incident on authorisation requests for BPCE
Resolved Minor
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Outage Details
Dear Client,
Our Acquirer have identified a potential system issue related to authorisation requests.
The impact are higher refusal rate on BPCE card payments : especially with a refusal code 05.
They are working on it to identify the origin of the incident and solve it.
We will keep you updated as soon as we have more information.
We apologise for the inconvenience.
Regards,
Lemonway team
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/02/2025 01:13PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 04/01/2025 09:40AM
Dear Client,
Our Acquirer have identified a potential system issue related to authorisation requests.
The impact are higher refusal rate on BPCE card payments : especially with a refusal code 05.
They are working on it to identify the origin of the incident and solve it.
We will keep you updated as soon as we have more information.
We apologise for the inconvenience.
Regards,
Lemonway team
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