Outage in Lemonway

TLS/SSL error on ws.lemonway.fr

Resolved Major
April 07, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear customers, Following a certificate update performed by our integrator on our application delivery solution, some of you may be getting a TLS/SSL error saying that the certificate for our production API domain name is invalid. It is not affecting everyone but we are working on remediating this as soon as possible. Thank you for your understanding, Lemonway's Production Team.
Components affected
Lemonway API
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/07/2025 10:44AM

Dear customers,

The issue's root cause has been identified and resolved. A configuration step was omitted during the maintenance. The new certificate for our API domain name is now updated correctly and has been for the last 30 minutes without any new problem.

We thank you for your understanding and patience,

Lemonway's Production team.

INVESTIGATING 13 days ago - at 04/07/2025 09:51AM

Dear customers,

Following a certificate update performed by our integrator on our application delivery solution, some of you may be getting a TLS/SSL error saying that the certificate for our production API domain name is invalid.

It is not affecting everyone but we are working on remediating this as soon as possible.

Thank you for your understanding,

Lemonway's Production Team.

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