Outage in Lemonway

[Card Payments] - Disruption

Resolved Major
July 09, 2025 - Started 5 days ago - Lasted 35 minutes
Official incident page

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Outage Details

Dear Partners, We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments. Our engineers are actively investigating the root cause and are working diligently to resolve the issue as quickly as possible. We fully understand the inconvenience this may cause and want to assure you that restoring service is our top priority. During this time, we kindly ask for your patience and understanding. We truly value your partnership and remain committed to providing the highest level of service. Please rest assured that our team is doing everything necessary to restore full card payment functionality. Thank you for your continued support and trust. Best regards, The Lemonway Team
Components affected
Lemonway BackOffices Lemonway API
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 07/09/2025 03:23PM

This incident has been resolved.

INVESTIGATING 5 days ago - at 07/09/2025 02:59PM

Dear Partners,

We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments.

Our engineers are actively investigating the root cause and are working diligently to resolve the issue as quickly as possible. We fully understand the inconvenience this may cause and want to assure you that restoring service is our top priority.

During this time, we kindly ask for your patience and understanding.

We truly value your partnership and remain committed to providing the highest level of service. Please rest assured that our team is doing everything necessary to restore full card payment functionality.

Thank you for your continued support and trust.

Best regards,
The Lemonway Team

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