Outage in Lever

Multiple feedback on a panel associated with a single user

Resolved Major
December 06, 2024 - Started 11 months ago - Lasted 2 months
Official incident page

Incident Report

We are currently investigating an issue that is intermittently affecting the interview scheduling/feedback submission workflows. Issues impacting feedback form submissions were noticed around 12/6/2024 at ~6:30 am Pacific time. Users may intermittently experience multiple feedback on a panel being associated with a single user. Our Engineering teams are actively working to resolve this as soon as possible.
Components affected
Lever hire Lever hire

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/18/2025 06:28PM

This incident has been resolved.

MONITORING 11 months ago - at 12/06/2024 09:15PM

Our fix should prevent the future occurrences of this behavior, and our engineering team is currently looking into a retroactive fix for the already impacted interview panel feedback.

IDENTIFIED 11 months ago - at 12/06/2024 08:06PM

Our team was able to identify the cause for this behavior, and our team was able to implement a fix to prevent this behavior moving forward.

INVESTIGATING 11 months ago - at 12/06/2024 06:24PM

We are currently investigating an issue that is intermittently affecting the interview scheduling/feedback submission workflows. Issues impacting feedback form submissions were noticed around 12/6/2024 at ~6:30 am Pacific time. Users may intermittently experience multiple feedback on a panel being associated with a single user. Our Engineering teams are actively working to resolve this as soon as possible.

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