Outage in Lever

API key generation issues in EU data center

Resolved Major

April 17, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Lever experienced a major incident in their EU data center where customers could not generate new API keys, and existing API connections in the EU region were also impacted. The issue was isolated to the EU environment only, with global non-EU environments remaining unaffected. The incident was resolved after 1.2 hours of investigation and remediation work.

We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC). Impact: Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments remain unaffected at this time. Updates to follow shortly

Components affected

Lever data-api

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 04/17/2026 06:53PM

This incident has been resolved.

Impact Summary:
Customers may have had an issue preventing new API keys from being generated in our EU environment (EUDC).
Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments were unaffected

An RCA will be provided within 7-10 business days if applicable.

INVESTIGATING 10 days ago - at 04/17/2026 05:45PM

We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC).

Impact:
Existing or pre-existing API connections in the EU region may also be impacted.
Global (non-EU) environments remain unaffected at this time.

Updates to follow shortly

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