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Outage in LexisNexis Cirium

Data Publication Failures

Resolved Major
September 28, 2026 - Started 4 days ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently investigating a data publication issue resulting in stale Schedules, Fleets and Ground Events data, affecting queries from Saturday 25th September onwards. We will provide further update on or before 21:00 UTC. Please contact our Help Desk with any questions. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/29/2026 10:03AM

This incident has been resolved. All affected datasets have been republished and are up to date. Please accept our apologies for any disruption caused and contact the Helpdesk should you have any questions.

IDENTIFIED 4 days ago - at 09/28/2026 08:33PM

Sky Warehouse Schedule data has been successfully reloaded as of 19:37 UTC on Monday, 28th of September and is now available. Our teams are continuing to validate and confirm that updated data has been refreshed across Fleets, Ground Events, and Sky APIs. We will provide a further update once validation has been completed and the status of the remaining datasets has been confirmed. Thank you for your patience and understanding.

IDENTIFIED 4 days ago - at 09/28/2026 04:23PM

Updated affected service

IDENTIFIED 4 days ago - at 09/28/2026 04:15PM

Our engineers have identified the cause of the stale data and successfully tested a fix. We will advise when the affected datasets have been republished.

INVESTIGATING 4 days ago - at 09/28/2026 01:11PM

We are currently investigating a data publication issue resulting in stale Schedules, Fleets and Ground Events data, affecting queries from Saturday 25th September onwards. We will provide further update on or before 21:00 UTC. Please contact our Help Desk with any questions. Thank you for your patience and understanding.

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