Email Reports Not Being Received

This incident has been resolved.

We've implemented solutions to these issues and have observed improved performance across our reporting system.
The system is now behaving normally, but we continue monitoring it closely.

We are continuing to work on a fix for this issue.

We are continuing to see intermittent performance issues in the email reporting system, which are causing some reports to be delayed and some not to be sent.
We are actively working on improving performance as our highest priority.
We apologise for any inconvenience this has caused

We are continuing to see intermittent performance issues in the email reporting system, which are causing some reports to be delayed and some not to be sent.
We are actively working on improving performance as our highest priority.
We apologise for any inconvenience this has caused

We are continuing to investigate this issue.

We are investigating reports of users not receiving some email reports from the Lightfoot system. We apologise for any inconvenience caused while we identify this issue.