Outage in Lightspeed

Lightspeed Payments - elevated error rate for Twint payments [CH]

Resolved Minor
August 28, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified a technical issue outside our platform resulting in an elevated error rate for transactions processed through Twint starting at 12:10 CEST. Twint has been contacted and is investigating. We understand how important it is for your business for all of our services to be up and running, and Twint's Engineering team is actively working on a possible fix. Thank you for your patience while we work to resolve this issue.
Components affected
Lightspeed Payments
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/28/2024 12:39PM

Processing over Twint is back to normal since 13:37 CEST.

We will continue monitoring and provide a new update if required.

IDENTIFIED about 1 month ago - at 08/28/2024 11:26AM

We have identified a technical issue outside our platform resulting in an elevated error rate for transactions processed through Twint starting at 12:10 CEST. Twint has been contacted and is investigating.

We understand how important it is for your business for all of our services to be up and running, and Twint's Engineering team is actively working on a possible fix. Thank you for your patience while we work to resolve this issue.

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