Outage in Lightspeed

O & K-series - Lightspeed Payments Reporting regression in APAC

Resolved Minor
February 11, 2025 - Started 12 days ago - Lasted 8 days
Official incident page

Need to monitor Lightspeed outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Lightspeed, and never miss an outage again.
Start Free Trial

Outage Details

Our team has identified an issue impacting Payments Reporting for Lightspeed Payments customers in APAC. Some customers may note missing transactions in Lightspeed Payments reports. We are working to correct this as soon as possible. Please note: All transactions were correctly captured and processed.
Components affected
Lightspeed Payments
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 02/19/2025 08:23AM

This incident has been resolved.

MONITORING 11 days ago - at 02/12/2025 03:31PM

The team has found and fixed the underlying issue. We are now working on applying the correct transactions status in the Lightspeed Payments report for affected transactions

IDENTIFIED 12 days ago - at 02/11/2025 09:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 02/11/2025 12:37AM

Our team has identified an issue impacting Payments Reporting for Lightspeed Payments customers in APAC. Some customers may note missing transactions in Lightspeed Payments reports. We are working to correct this as soon as possible.

Please note: All transactions were correctly captured and processed.

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook