Outage in Lightspeed

Lightspeed S-Series - 23rd December Backoffice Reporting Delay

Minor
December 26, 2025 - Started about 2 hours ago
Official incident page

Incident Report

On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly created items would not appear in the Backoffice - The root cause of that incident has been resolved, however some data may appear to still be missing. We are working to restore that data, and any missing transactions or items for that day should be synced with the Backoffice soon. We will provide an update on this page once we have more information.

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Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 12/26/2025 09:35PM

On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly created items would not appear in the Backoffice - The root cause of that incident has been resolved, however some data may appear to still be missing.

We are working to restore that data, and any missing transactions or items for that day should be synced with the Backoffice soon.

We will provide an update on this page once we have more information.

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