Compare uptime, outage statistics, and incident history between Lightspeed and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since May 2020
Lightspeed Insights (O-Series) - Missing Sales Reports
We are currently investigating an issue where sales reports for April 5 are not appearing in Insights. Our team is a...
Lightspeed Invoicing Customer Deposit Balance Discrepancies
We are currently investigating reports of incorrect customer credit account balances for R-Series merchants who have ...
Failed validation during automated offer creation
Subset of capital offers that were incorrectly generated as split funding instead of direct debit, failing the offer ...
Status monitoring since July 2022
Merchants may experience errors when using Shopify POS embedded apps
Some Shopify POS embedded apps may not load as expected. Users may see blank pages when trying to load Shopify POS em...
Some customers experiencing issues loading the Shop app
Some customers may experience issues with loading the Shop app. This affects the shop.app website and Shop mobile app...
Customers may encounter error messages when attempting to checkout
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
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