Compare uptime, outage statistics, and incident history between Lightspeed and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since May 2020
Unable to process charges for golfers at some clubs
A small number of clubs are affected by an issue with Golf and Stripe that is affecting some transactions. A fix has ...
Payments approved but not syncing to POS/ Not closing tables.
Customers report that payments are approved on the payment terminal but are not being recorded as paid in the iPad PO...
Lightspeed Restaurant (K-Series)
The issue has been identified and the fix is being deployed.
Status monitoring since July 2022
Some merchants encountering error messages when trying to login to their admins
Merchants may experience issues when trying to login to the Shopify admin. This includes a refresh authentication, or...
Shop App, Shop Pay & Shop Pay Installments are unavailable
The Shop App is currently unavailable and shop.app web page is also down. At checkout Shop Pay and Shop Pay Installme...
Some customers experiencing issues with the Shop App
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
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