Compare uptime, outage statistics, and incident history between Lightspeed and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since May 2020
X-Series: On-Account payments not updating
We are aware of an issue where on-account payment information is not updating as expected. Our team is currently inv...
Lightspeed Restaurant (O-Series): Some older network printers not printing on...
We are aware that some venues have reported printing problems after the Lightspeed Restaurant iOS POS app updated to ...
Restaurant O-Series: API intermittently failing requests
Our team is investigating an issue where Integration Partners are unable to contact the Lightspeed O-Series API inter...
Status monitoring since July 2022
Klarna payment gateway is experiencing degraded performance
We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performa...
Chat support on Shopify Help Center is temporarily unavailable
Our live chat support may be unavailable on the Shopify Help Center due to a technical issue. We are investigating an...
Live support unavailable for merchants
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may e...
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