Compare uptime, outage statistics, and incident history between Lightspeed and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since May 2020
Lightspeed eCom (E-Series): Some storefronts have degraded performance
One of our servers is having problems since August 7, 06:51 UTC. This causes some of the storefronts to open slowly. ...
App version 6.22.0 on iPads with a non-English language setting are unable to...
We're aware of an issue where retailers using app version 6.22 on iPads with a non-English language setting are unabl...
C-series Backoffice and storefront checkout issues
We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is inve...
Status monitoring since July 2022
No installment options are available on Shop Pay checkouts in the US
We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Instal...
Search API performance issues: Storefront Search, Catalog API and Shop App ex...
We are aware of an issue affecting Storefront Search, Catalog API and Shop app search functionality. This may produce...
Some customers may experience issues when searching for products across store...
We are investigating this issue and will keep you updated.
14-day free trial · No credit card required · No code required