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We haven’t observed any additional connectivity issues in our data center, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
We became aware of an issue with Edge Delivery related to an increase in 5XX errors and Video Playback Failure. The issue started at 20:47 UTC on September 5th, 2024.
We can confirm that the issue is now resolved as of 21:19 UTC on September 5th, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
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