Outage in Linode

Connectivity Issue - Asia Data Centers

Resolved Minor

January 25, 2025 - Started about 1 year ago - Lasted 3 months
Official incident page

Incident Report

Our team has identified a third-party issue affecting connectivity from our Asia to Europe Data Centers between ~02:10 to ~14:58 UTC on January 25, 2025. During this time, users may have experienced latency and potential congestion on some providers between Asia and Europe. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

Components affected

Linode AP-South (Singapore) Linode AP-Northeast-2 (Tokyo 2) Linode AP-West (Mumbai)

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Latest Updates ( sorted recent to last )

MONITORING about 1 year ago - at 02/25/2025 07:44PM

The third-party continues working on a fix for this issue, and due to the complexity of this problem, it will take longer to mitigate it completely. In the meantime, we continue monitoring our systems. If you are still experiencing issues, please open a Support ticket for assistance.

MONITORING about 1 year ago - at 01/27/2025 10:16AM

At this time we have been able to correct the issues affecting connectivity from our Asia to Europe Data Centers. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

IDENTIFIED about 1 year ago - at 01/25/2025 04:49PM

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