Outage in Liongard

System Outage - Liongard Leo AI-Powered Support Companion

Resolved Minor
May 29, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing an outage with Leo, our in-platform AI-powered support companion. As a result, Partners will experience longer than usual wait times for support. We are closely monitoring the issue and will provide an update once functionality has been restored.
Components affected
Liongard US9 Instance Liongard CA2 Instance Liongard US4 Instance Liongard US6 Instance Liongard US7 Instance Liongard US10 Instance Liongard US11 Instance Liongard US5 Instance Liongard US8 Instance Liongard US1 Instance Liongard AUS1 Instance Liongard EU1 Instance Liongard UK1 Instance Liongard CA1 Instances Liongard US2 Instance Liongard AUS2 Instance Liongard UK2 Instance Liongard US3 Instance
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/29/2024 06:43PM

This issue has been resolved and Leo should be functioning normally.

IDENTIFIED 7 months ago - at 05/29/2024 04:33PM

We are currently experiencing an outage with Leo, our in-platform AI-powered support companion. As a result, Partners will experience longer than usual wait times for support. We are closely monitoring the issue and will provide an update once functionality has been restored.

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