Outage in Liquid Web

Premium Business Email Control Panel Access

Resolved Minor

February 14, 2025 - Started about 1 year ago - Lasted 5 days
Official incident page

Incident Report

Our vendor has reported an issue with the Premium Business Email Control Panel. This may impact email management; however, it does not affect email sending or receiving. Users can still manage their emails through email clients and webmail. The vendor is actively working toward full restoration, and further updates will be provided as they become available. If you have any questions, don't hesitate to get in touch with a member of our support team via live-chat or ticket.

Components affected

Liquid Web Business Email

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/19/2025 03:29PM

The issue with Premium Business Email Control Panel has been resolved.

MONITORING about 1 year ago - at 02/14/2025 09:24PM

A fix was implemented by our email vendor, and we are monitoring the results.

If you have any questions, don't hesitate to get in touch with a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

INVESTIGATING about 1 year ago - at 02/14/2025 08:38PM

Our vendor has reported an issue with the Premium Business Email Control Panel. This may impact email management; however, it does not affect email sending or receiving. Users can still manage their emails through email clients and webmail. The vendor is actively working toward full restoration, and further updates will be provided as they become available.

If you have any questions, don't hesitate to get in touch with a member of our support team via live-chat or ticket.

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