Outage in Liquid Web
Lansing DC Rack Outage
Resolved MajorIncident Report
Summary AI Generated
A rack outage in Liquid Web's Lansing data center (DC3 - LAN) caused a service disruption affecting some servers for approximately 3.4 hours. The root cause was identified as a failed PSU, which the Data Center Operations team replaced to restore affected servers. The incident was fully resolved with all servers confirmed back online and operating normally.
We are currently experiencing a service disruption affecting some servers in our Lansing DC due to a rack outage. Our engineering team is actively working to resolve the issue as quickly as possible.
We appreciate your patience as our engineers work to restore full service. If you have any further questions or concerns, please contact us at support@liquidweb.com or via Live Chat.
Components affected
Liquid Web DC3 - LANTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 09/23/2026 05:38PM
The affected servers are back online and operating normally. This incident has been resolved.
MONITORING
about 8 hours ago - at 09/23/2026 02:39PM
Our Data Center Operations team identified the issue and immediately replaced the PSU. The affected servers are now back online and operating normally.
We are continuing to monitor the environment closely to ensure stability.
If you are still experiencing any issues, please reach out to us via Support Chat or by opening a support case, and our team will be happy to assist you.
INVESTIGATING
about 8 hours ago - at 09/23/2026 02:16PM
We are currently experiencing a service disruption affecting some servers in our Lansing DC due to a rack outage. Our engineering team is actively working to resolve the issue as quickly as possible.
We appreciate your patience as our engineers work to restore full service. If you have any further questions or concerns, please contact us at support@liquidweb.com or via Live Chat.
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