Outage in Liquid Web
Premium business email Webmail Access Issues
Resolved MinorIncident Report
Summary AI Generated
Liquid Web's Premium Business Email webmail access experienced a login issue lasting approximately 3.3 hours on October 14, 2026. During the outage, customers were directed to an alternative webmail portal as a workaround. The issue was resolved by the email vendor, restoring normal webmail access.
We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it.
In the meantime, customers can access their email using the alternative webmail portal:
https://webmail.liquidweb.services/
We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available.
If you have any questions or concerns, please feel free to contact us via case or chat.
Components affected
Liquid Web Business EmailTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 10/14/2026 04:21PM
Our email vendor has confirmed that the issues affecting webmail login have now been resolved.
If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.
INVESTIGATING
1 day ago - at 10/14/2026 01:04PM
We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it.
In the meantime, customers can access their email using the alternative webmail portal:
https://webmail.liquidweb.services/
We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available.
If you have any questions or concerns, please feel free to contact us via case or chat.
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