Outage in Liquid Web

Intermittent Network Outage to Lansing Datacenter

Resolved Major
March 29, 2025 - Started about 1 month ago - Lasted 5 days
Official incident page

Need to monitor Liquid Web outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Liquid Web, and never miss an outage again.
Start Free Trial

Outage Details

Our Engineers are currently investigating an intermittent network outage that is impacting our Lansing datacenter. We will provide updates as more information comes to light. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Components affected
Liquid Web LAN Network
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/02/2025 09:32PM

This incident has been resolved.

MONITORING 29 days ago - at 03/31/2025 02:25PM

Our team identified an issue with a core network component that contributed to intermittent disruptions. To ensure stability, we have made adjustments that have restored reliable network performance while we work with our vendor, Cisco, to implement a long-term resolution.

At this time, our network remains stable, and we are proceeding with a careful reintegration plan in collaboration with Cisco. We are committed to maintaining a seamless experience and will provide further updates as needed.

If you have any questions or experience any issues, please reach out to our support team.

MONITORING about 1 month ago - at 03/29/2025 10:48AM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/29/2025 10:47AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/29/2025 08:05AM

Our Engineers are currently investigating an intermittent network outage that is impacting our Lansing datacenter. We will provide updates as more information comes to light.

If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3968 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook